MJ77 FAQ – Frequently Asked Questions Pakistan

MJ77 is strictly for players aged 18 and above. When you register, you must confirm you are 18 or older. MJ77 also requires CNIC verification before processing any withdrawals — your CNIC confirms your date of birth. Any account found to belong to a user under 18 is permanently closed and any remaining balance is returned via the original deposit method.

No. MJ77 operates a strict one-account-per-person policy. Creating multiple accounts is a violation of our Terms and Conditions and may result in permanent banning of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset option rather than creating a new account.

KYC (Know Your Customer) verification is required before your first withdrawal. Log in to your MJ77 account, go to Account Settings, and upload the following: a clear photo of your CNIC (front and back) or Passport, and a recent proof of address (utility bill, bank statement less than 3 months old). Most verifications are completed within 24 hours. Documents are reviewed by a real team — not an automated system — so make sure photos are clearly legible.

Contact MJ77 support via live chat or email at support@mj77.im and request account closure. Our team will verify your identity, process any pending balance withdrawal, and close the account. If you are closing because of gambling concerns, we strongly encourage you to consider the self-exclusion option instead — it offers the same protection with the added safeguard of preventing you from reopening the account during a vulnerable period.

MJ77 accepts the following Pakistani payment methods:

• Easypaisa — mobile wallet, instant deposits
• JazzCash — mobile wallet, instant deposits
• NayaPay — digital bank, instant
• SadaPay — digital bank, instant
• IBFT Bank Transfer — same-day processing
• Visa / Mastercard — debit and credit cards

All transactions are processed in Pakistani Rupees (PKR) with no currency conversion fees.

The minimum deposit at MJ77 is Rs 200. The maximum per transaction is Rs 500,000, though higher limits are available for verified VIP members on request. There are no deposit fees charged by MJ77 — though your bank or mobile wallet provider may apply their own transaction charges.

Easypaisa, JazzCash, NayaPay, and SadaPay deposits are credited to your MJ77 account within 60 seconds in most cases. IBFT bank transfers typically take 15 minutes to 2 hours depending on your bank. Visa/Mastercard deposits are usually instant. If a deposit has not reflected after 30 minutes for a wallet payment or 3 hours for a bank transfer, contact MJ77 support with your transaction reference number.

First, check your transaction history in MJ77 under Account Settings > Transactions to see if the deposit shows as pending. If you do not see it at all, gather the following and contact our live support: your transaction reference number or screenshot from Easypaisa/JazzCash/your bank, the amount in PKR, the date and time of the transaction, and the mobile number or account used. Our team will trace the transaction and credit it manually if confirmed.

MJ77 offers an extensive range of cricket betting markets including: match winner, toss winner, top batsman and top bowler, total runs and wickets (over/under), innings runs, method of dismissal, partnership runs, player of the match, and over-by-over specials. Live in-play betting is available for most matches, with odds updating ball by ball in real-time.

Yes — PSL betting is one of MJ77's most popular features. We cover all PSL franchises including Karachi Kings, Lahore Qalandars, Peshawar Zalmi, Quetta Gladiators, Islamabad United, and Multan Sultans. Markets are available from before the season starts all the way through to the final. You can bet on individual match outcomes, season winners, player performance awards, and more.

Live betting (also called in-play betting) lets you place bets on a match that is already in progress. On MJ77, live odds update in real-time based on what is happening in the game — so after a wicket falls or a boundary is hit, the odds shift accordingly. To access live betting, log in to your MJ77 account and go to the Sports Betting section. Matches with live betting available are clearly marked with a "LIVE" indicator.

If a match is abandoned before the scheduled number of overs are completed, most MJ77 bets on that match are voided and your stake is returned to your account in full. Specific markets (like first innings runs or toss winner) may be settled if that part of the match was completed. Full details are outlined in MJ77's Terms and Conditions under the betting rules section.

The minimum bet at MJ77 is Rs 50. Maximum bet limits vary by market and sport — popular PSL and international cricket markets typically have higher limits than more niche markets. Your individual account limits may also vary based on your VIP tier and betting history. If you need a higher limit for a specific bet, contact support before placing it.

New MJ77 members receive a 100% matched first deposit bonus up to Rs 10,000 plus Rs 500 in free bets credited after first login. The welcome bonus is valid on cricket betting, PSL markets, sports betting, and jackpot slots. To claim it, simply register, make your first deposit via Easypaisa, JazzCash, or any supported method, and the bonus is credited automatically. Full terms are on the Promotions page.

A wagering requirement (also called a rollover requirement) means you need to bet your bonus amount a certain number of times before you can withdraw it as cash. For example, if you receive a Rs 1,000 bonus with a 10x wagering requirement, you need to place bets totalling Rs 10,000 before the bonus converts to real withdrawable cash. Wagering requirements for each MJ77 promotion are clearly stated on the Promotions page.

There are several common reasons a bonus may not appear: you may not have met the minimum deposit threshold for the promotion; the bonus may have a limited claim window that has expired; a promo code may have been entered incorrectly; or you may have an existing active bonus that prevents a second one from being applied simultaneously. Check the Promotions page for the specific terms. If everything checks out and the bonus still hasn't appeared within an hour, contact support with your deposit details.

Yes — once you have met the wagering requirements attached to a bonus, any winnings generated from bonus funds become real withdrawable cash. MJ77 does not impose additional hidden restrictions on bonus winnings beyond the stated wagering requirement. The bonus balance and your real cash balance are displayed separately in your account so you always know exactly where you stand.

Log in to your MJ77 account and go to Account Settings > Withdraw. Select your preferred withdrawal method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard), enter the amount in PKR, and confirm. Withdrawals can only be sent to a payment method that belongs to the same person as the registered account — MJ77 does not process third-party withdrawals. Make sure your KYC is verified first or your request will be queued pending verification.

For verified accounts, Easypaisa and JazzCash withdrawals typically process within 1 to 4 hours. NayaPay and SadaPay are similarly fast. IBFT bank transfers may take up to 1 business day. Visa/Mastercard withdrawals take 3–5 business days depending on your issuing bank. VIP members with Gold tier and above receive priority withdrawal processing, which is usually faster.

The minimum withdrawal at MJ77 is Rs 500. There is no maximum withdrawal limit for fully verified accounts, though very large withdrawals may require additional identity confirmation as part of our compliance process. MJ77 does not charge withdrawal fees on its end — your payment provider may have their own fee structure.

First, check that your KYC verification is fully completed — pending verification is the most common reason for withdrawal delays. Also confirm there are no active wagering requirements still attached to your balance. If both are clear and your withdrawal has been pending beyond the expected timeframe, contact MJ77 support via live chat and provide your withdrawal request ID. Our finance team will investigate and update you within a few hours.

Go to the MJ77 login page and click "Forgot password?". Enter your registered email address or Pakistani mobile number and click Submit. You will receive a reset link by email or an OTP via SMS within 2 to 3 minutes. Follow the link to create a new password. If you do not receive anything after 5 minutes, check your spam folder or try the other contact method. Still stuck? Contact live support.

MJ77 uses OTP-based two-factor authentication via your registered Pakistani mobile number. To use it, select "OTP Login" on the login page instead of the password method. Your number must be verified and active on your account. You can also enable a mandatory 2FA requirement from Account Settings > Security so that every login requires OTP confirmation regardless of which method you choose.

Act immediately. Contact MJ77 support via live chat right now and ask them to lock your account. Change your password as soon as possible. MJ77 logs every login attempt with IP address and device information — our security team can review this and identify any unauthorised access. Never share your password with anyone, including people claiming to be MJ77 staff.

Yes. MJ77 uses 256-bit SSL encryption on all data transmissions — the same standard used by Pakistani banks. Your password is stored in hashed form and cannot be read by anyone. Financial transaction data is handled through certified payment processors. MJ77 never sells your personal data to third parties. Full details are in our Privacy Policy.

When you register at MJ77, you automatically join the VIP Club at Bronze tier. Every real-money bet you place earns you VIP points. Accumulate enough points and you advance to Silver, Gold, Platinum, and Diamond tiers. Higher tiers unlock better cashback percentages, faster withdrawal processing, higher betting limits, exclusive promotions, and a dedicated account manager for top-tier members. Visit mj77.im/vip-club for full tier details.

VIP points are earned automatically every time you place a qualifying real-money bet on MJ77. Bets placed with bonus funds do not count toward VIP points accumulation — only bets made with your real PKR balance qualify. The points rate may vary slightly between sports betting, cricket betting, PSL markets, and jackpot slots. Your current points balance and tier progress are visible in your account dashboard after login.

VIP points at MJ77 remain valid as long as your account is active. If your account has no login or betting activity for 180 consecutive days, your points balance may be subject to expiry. You will receive an email notification warning you before any points expiry occurs. To keep your VIP status and points, simply log in and place at least one bet within any 180-day period.